Associate Manager - Operations and Logistics

New York, United States Full-time

ROCKETS OF AWESOME is reinventing the way parents shop for kids by leveraging technology, data, brand, personalization, and exceptional merchandise. We’re making shopping for kids apparel convenient and fun—This is the future of vertical commerce.

We are a New York City-based, venture-backed startup with extensive executive expertise. Join our creative and strategic team working to develop a scalable e-commerce system that powers a business with massive market opportunity. This team cultivates a culture of learning and continuous improvement by investing in automated testing, learning from real-world problems, and immediately adapting.

We value fun, simplicity, and teamwork.

About the role

We are looking for an Operations and Transportation Coordinator responsible for working with our Supply Chain and Merchandise teams, as well as our Logistics and Freight partners, to deliver a fantastic customer experience at Rockets of Awesome.  The Operations and Transportation Coordinator will own and track all key logistics and transportation metrics, coordinate and track freight from factories to our distribution centers, work with our 3rd Party Logistics (3PL) partner to ensure accurate and timely inventory receipt and delivery of retail and wholesale shipments. This position will be the key contact with our transportation partners. and will also be involved in the day-to-day management and interaction with our 3PL team.

What you’ll do...

  • Manage both freight and 3rd party logistics partners to ensure timely and accurate delivery of inventory from factories to our distribution center and retail/wholesale partners.
  • Track, report on, and understand all key metrics related to freight and logistics. Own daily, weekly, monthly, quarterly & annual reporting of key logistics and operations metrics across the organization (basic proficiency with Excel required).
  • Work cross-functionally with the Design and Production teams to coordinate and schedule with freight forwarding partners, with the Merchandise team to coordinate execution of outbound retail/wholesale shipments, and with Finance to ensure timely payment of invoices.
  • Work closely with our 3PL on retail/wholesale order execution – special handling, routing requirements, labeling, and RTV shipments
  • Own retail/wholesale order management including vendor setup, warehouse execution and RTV processing.

We’re looking for someone who is...

  • Passionate about operations. Genuinely interested in Direct-to-Consumer operations and in analyzing operations performance to deliver business performance
  • A bit of a data geek. Exceptional analytical skills with a robust understanding of data
  • A curious builder. You’re always looking to improve business operations performance and continually develop your own skills as the company grows and evolves
  • An organized “doer” with an exceptional ability to multitask, take initiative, and execute
  • Experienced across channels. Hands-on experience with wholesale and retail orders

Other Requirements and Considerations

  • 3-5 years of logistics and transportation experience, ideally with a consumer facing digital/ecommerce business
  • Experience with an early to mid-stage startup working with a 3PL and coordinating delivery of freight and contributing to business operations
  • Bachelor's degree, ideally in Business or Business Operations