Product Manager, Digital

New York, United States | Digital Product | Full-time | COVID-19 remote

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Rockets of Awesome is a direct-to-consumer kids’ apparel brand with the soul of a tech startup. We live to simplify the lives of families and celebrate real life with kids. Our designs, created in-house for girls and boys sizes 2-14, are driven by style, constructed for comfort, and priced under $40. Rockets of Awesome is simplifying the process of shopping for stylish, high-quality kids clothing by using data and technology to bring over-the-top-awesome kids’ clothes to families across the country. Customers can get personalized seasonal subscription boxes, shop the full collection online, and send back outgrown clothes for credits. 

 

Position overview

Rockets of Awesome is looking for an experienced product manager to help grow it’s digital product. This role touches and will be responsible for driving impact for the entire product: The customer journey across our subscription and ecommerce channels; from acquisition to retention and loyalty; internal tools and operations; and program management. This role reports to the Senior Director of Product. 

 

Our ideal candidate is someone who is entrepreneurial; goal and data-driven; focused on solving problems that will have the greatest impact to customers and the growth of our business; empathetic; curious; creative; agile; accountable; hands-on; and someone who knows how to move on a path forward to make an impact. 

 

This role is currently remote, but will require working in our NYC office in the future. 

 

What you’ll do:

  • Develop a deep understanding of our customers and be their advocate
  • Use quantitative and qualitative data to proactively seek out new opportunities, back up assumptions, test hypotheses, and make decisions.
  • Conduct competitive, market, and qualitative research
  • Partner closely with colleagues in engineering, CX, marketing, creative, data, and the exec team to drive the strategy, creation, management, and execution of the product roadmap that supports strategic goals and objectives. 
  • Initiate and communicate business cases, MVP plans, experiments
  • Define new opportunities and own their success from conception to launch and beyond
  • Design wireframes, prototypes, and flows; evangelize design best practices
  • Drive product requirements 
  • Write, groom, prioritize, test, and accept stories
  • Clear blockers to keep initiatives moving forward
  • Lead and participate in agile ceremonies like grooming, sprint planning, daily standups
  • Establish, monitor, and maintain cross-functional communication about how product work is prioritized, managed, and released, as well as how key metrics are performing
  • Partner with marketing to drive lifecycle and transactional email strategy
  • Optimize and improve the customer journey through all touchpoints 
  • Deliver a best-in-class experience for our customers

 

You:

  • Have 2-4 years digital product management experience for a consumer product
  • Have experience managing a full product lifecycle from concept to post-launch
  • Enjoy working with a lean team
  • Excel working in an agile test-learn-iterate environment
  • Are an excellent verbal, written, and visual communicator
  • Are a proactive, hands-on problem-solver that gets it done
  • Love making simple, fun, and valuable customer experiences
  • Have a mobile-first mindset

 

It’d be over-the-top-awesome if you also:

  • Have direct-to-consumer startup experience
  • Have subscription model experience 
  • Have ecommerce experience 
  • Have an affinity for product design

 

Business Overview

  • Founded in 2016 by Rachel Blumenthal, mom and entrepreneur
  • We’re a small but mighty team full of moms, dads, aunts, and uncles 
  • Based in NYC, but at this time we’re fully remote due to the pandemic. We are closely monitoring the status of COVID-19 to determine when it is safe to return to our office.
  • Core Values: 
    • Authenticity and inclusion is everything
    • We presume positive intent, always
    • Eager to solve problems with urgency and reliability
    • Serious about simplicity and relentless prioritization
    • Obsessed with an outstanding and innovative customer experience
    • Motivated to learn and grow every day (mistakes welcome!)
    • Encourage spontaneous celebration and a sense of humor

 

Benefits

  • Competitive salary
  • Equity
  • Medical, dental, and vision insurance
  • Flexible spending accounts
  • 401k
  • Commuter benefits
  • Short term disability
  • Long term disability
  • Life insurance
  • 24 PTO days per calendar year 
  • Paid Mental Health Fridays while remote
  • Employee discounts to Rockets and other brands